November 20, 2008

Excellent Staff Service

I am writing to inform you of the excellent assistance that Jeremy, IT/Computers, provided me while I was in the Mt. Lebanon Library this past Thursday evening. I was having trouble accessing the online courses required for my new job and Jeremy adjusted various settings on my computer, enabling me to access these important classes.

I am grateful for his time and assistance. Jeremy obviously stopped what he was doing to help me and I was not even a customer making a purchase, as in a store. I have been a store manager for three years and I believe that outstanding customer service such as Jeremy's should be commended. Thank you.

Cherize
Mt. Lebanon Resident

Voting Space at Library

I do wish the library had continued to let its space to the voting board. The library is a much better place to vote than the school, which is rather difficult for the elderly and/or people who don't walk well.

F. Klass

Audio Book Search Challenge

It is more challenging to find a CD or Cassette Book when they are shelved together - much better when they were in separate sections. The quality of the books on CD is pretty low level.

Laurie

Floor Directory

Having a printed floor directory would be helpful for visitors.

Larry

September 08, 2008

Thank you for the wonderful display

The flower plantings and shrubs are beautiful. It is a joy to look at them. Thank you for the wonderful display. Don't know how you could surpass it next year.

Mary Anne Cummins
Washington Square

February 25, 2008

Compliments on Children's Programming

Dear Mrs. Sutton,
We are writing to tell you how much we enjoyed each and every one of the "Concerts in the Courtyard." My 10-year-old son, Matthew, sat in the front row and was captivated by the talent he saw- and sitting still is not something he does often.

We also enjoyed "Terrific Thursdays", "Potter Pandemonium", "Bats", and "Stories for a Summer Night." You and your staff must have put so much time and energy into these programs. Surely, we're not the only ones who appreciate that so much!
Thank you!

Pam Waigand
Matthew Waigand
Castle Shannon PA

From a Young Fan

I love this library!
Alex Weidenhof
Mt. Lebanon PA

Location Important

The Mt. Lebanon location is very important to us. I would be lost without it. Your staff is wonderful. They are important to the community.
Richard G. Stoeckle
Pittsburgh PA