I am writing to inform you of the excellent assistance that Jeremy, IT/Computers, provided me while I was in the Mt. Lebanon Library this past Thursday evening. I was having trouble accessing the online courses required for my new job and Jeremy adjusted various settings on my computer, enabling me to access these important classes.
I am grateful for his time and assistance. Jeremy obviously stopped what he was doing to help me and I was not even a customer making a purchase, as in a store. I have been a store manager for three years and I believe that outstanding customer service such as Jeremy's should be commended. Thank you.
Cherize
Mt. Lebanon Resident
